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Ovaj oglas je istekao 03.12.2015. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.
Ovaj oglas je istekao 03.12.2015. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.
Customer Service Supporter for Serbia (m/f)
Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Zagreb
Rok prijave:
03.12.2015.
O poslu
Opis radnog mjesta:
Customer Service Supporter for Serbia
“We put customers first at everything we do”
Why join us?
Because you, as a Customer Service Supporter, can be the best you can be every day.
In JYSK we take pride in putting the customer first. Therefore we are currently developing our customer service unit as a very important parameter in securing best practice and high quality in our customer service.
As a Customer Service Supporter you will cooperate closely with the distribution centre, WEB team, customer service units in other relevant countries and relevant transport companies.
The position has reference to the Customer Service Coordinator and is located in Head Office in Zagreb.
Everyday matters - The things you will be doing day to day:
• Secure the best possible communication with customers online, by mail and phone
•Order, delivery, return and claim handling with focus on best practice and having the customer needs in scope
• Handling of requests regarding products from customers
•Administrative tasks such as control of freight invoices and follow-up on undelivered orders
• Support the stores and secure optimal co-operation between distribution centre, stores & customers
• Contribute to continuous improvements as to the daily procedures in customer service by stressing possible obstacles and suggest areas of improvements for the benefit of the customers
• Participate in securing that the standards of the service levels are met.
“We put customers first at everything we do”
Why join us?
Because you, as a Customer Service Supporter, can be the best you can be every day.
In JYSK we take pride in putting the customer first. Therefore we are currently developing our customer service unit as a very important parameter in securing best practice and high quality in our customer service.
As a Customer Service Supporter you will cooperate closely with the distribution centre, WEB team, customer service units in other relevant countries and relevant transport companies.
The position has reference to the Customer Service Coordinator and is located in Head Office in Zagreb.
Everyday matters - The things you will be doing day to day:
• Secure the best possible communication with customers online, by mail and phone
•Order, delivery, return and claim handling with focus on best practice and having the customer needs in scope
• Handling of requests regarding products from customers
•Administrative tasks such as control of freight invoices and follow-up on undelivered orders
• Support the stores and secure optimal co-operation between distribution centre, stores & customers
• Contribute to continuous improvements as to the daily procedures in customer service by stressing possible obstacles and suggest areas of improvements for the benefit of the customers
• Participate in securing that the standards of the service levels are met.
Vrsta posla:
stalni radni odnos, rad na određeno vrijeme
Županija:
O zaposleniku
Znanja i kvalifikacije:
We want you, because you:
•Have a relevant educational background combined with a minimum of one year of working experience with customers
• Are a strong communicator both in writing and orally combined with a service minded, positive and proactive approach to daily tasks and obstacles
• Have a systematic, structured and persistent approach in order to get things done
• Always have quality and the customer in focus
• Excellent knowledge of Serbian language and cyrillic letter
• Are fluent in English, spoken as well as written.
Curious?
Then send your application no later than 03rd of December 2015 to: [email protected]
•Have a relevant educational background combined with a minimum of one year of working experience with customers
• Are a strong communicator both in writing and orally combined with a service minded, positive and proactive approach to daily tasks and obstacles
• Have a systematic, structured and persistent approach in order to get things done
• Always have quality and the customer in focus
• Excellent knowledge of Serbian language and cyrillic letter
• Are fluent in English, spoken as well as written.
Curious?
Then send your application no later than 03rd of December 2015 to: [email protected]
Strani jezik:
engleski
Potrebno radno iskustvo:
jedna godina
