Customer Service Specialist for Dutch or Scandinavian Market - Norwegian / Swedish language (m/f)
Customer Service Specialist for Dutch or Scandinavian Market (Norwegian / Swedish Language) (m/f)
Location:
- Croatia
Your responsibilities:
- Handle daily enquiries with customers (native speakers of Dutch or Scandinavian languages - Norwegian or Swedish) via phone call, email or chat
- Ensure that all enquiries are answered in accordance with set procedures and guidelines
- Maintain high customer satisfaction
- Document all information according to standard operating procedures.
Requirements and skills:
- Language skills: proficient in Dutch, Norwegian or Swedish language (written and spoken)
- Exceptional communication and problem-solving skills
- Positive and enthusiastic attitude towards customers and customer needs
- Previous customer support experience is an advantage
- Employer can hire candidates with rights to live an work in Croatia.
What do we offer you?
- Competitive salary plus monthly bonus
- Working hours: full time/part time (24h, 36h, FT per week)
- Employment contract: fixed-term, student employment agreement (6,20 EUR per hour)
- Location: Zagreb office or 100% work from home
- Equipment provided while working at home
- Support from an international team of experts
- Referral bonus: refer a friend and earn up to 132 EUR per person (depending on the project)
- MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.
If you are interested in the mentioned position, and you meet the conditions of the competition, please apply by sending your CV.
Please note that we will contact only those candidates who meet the conditions of the competition.
MANPOWER d.o.o. za privremeno zapošljavanje i posredovanje pri zapošljavanju,
Zagreb, Avenija Dubrovnik 16, OIB 35539279541, na osnovu rješenja Ministarstva gospodarstva, rada i poduzetništva,
KLASA: 102-02/09-04/02, UBROJ: 526-08-02-02/2-09-2 društvo je evidentirano u Knjigu evidencije agencija za privremeno zapošljavanje pod brojem 28/09, a na osnovu potvrde Ministarstva rada, mirovinskog sustava, obitelj i socijalne politike, KLASA: 102-02/21-03/28, UBROJ: 524-04-01-02/1-21-2 u Knjigu evidencije fizičkih i pravnih osoba koje obavljaju djelatnosti u svezi sa zapošljavanjem pod brojem 253/21, koje zastupa direktor Aleksandar Hangimana