Customer Support Agent in Greek (m/f)

4 dana do isteka

Poslodavac:

Transcom WorldWide d.o.o.

Kategorija:

Informatika i telekomunikacije, Prodaja (maloprodaja - veleprodaja)

Mjesto rada:

Work at Home

Rok prijave:

18.11.2024.

Customer Support Agent in Greek (m/f)

In a world where user security and convenience are more important than ever, our client (a pioneering leader in video identification across Europe) is shaping the future with innovative solutions that allow users to verify their identity quickly and easily—anytime, anywhere. Their services are trusted by some of the biggest companies in Europe and beyond, all of whom rely on safe user identification. Now, we’re offering you the chance to become part of this exciting team!

What’s In It For You?

Secure earnings from day one of training
Video call bonus – monthly earnings boost for your efforts in video-based support
Paid training (an introductory 3-day training where you'll learn all essential systems and processes)
Professional growth and career advancement in a dynamic, international environment
Supportive team spirit: Friendly and motivating atmosphere that fosters collaboration and togetherness
Additional perks: Multisport card option, corporate discounts, spring and winter bonuses, annual loyalty bonus, and an attractive welcome bonus!

What we’re looking for:

Excellent command of the Greek language (C1 level or higher)
Basic computer skills (MS Office package)
Communication skills, motivation, and organizational ability
Flexibility to work from our offices in Zagreb or Osijek, or from home (we provide the equipment—you just need a stable internet connection, a desk, and a chair!)

Join us as an English customer support agent! Join us as a Customer Support Agent in Greek!

You'll start with a training program that will prepare you to provide customer support for identity verification through video calls.
You’ll communicate with customers in Greek, assisting them with verifying and entering their personal information—a straightforward process where you’ll have full support from your team leader and colleagues.
Most of the inquiries you’ll handle will involve identity verification for users activating a SIM card, opening a bank account, or renting a vehicle. You’ll provide a seamless experience that’s both safe and convenient—all in a short, professional, and friendly conversation
Location: Work at Home

What Life at Transcom is like?

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets within our global footprint with forward-leaning customer experience solutions via different channels like voice, chat, social media etc. We are 30,000 customer experience specialists at 90 offices across 28 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.