E-commerce Application Specialist (m/f)
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Our client is a private company owned by the leading Swiss department store chain. With 20+ years of experience in supporting digital and IT operations, they are currently expanding their team, and seeking a proactive and flexible individual who would join them on a position of E-commerce Application Specialist (m/f).
- handle and resolve application issues related to e-commerce platforms, reported through the ticketing system by 1st level support
- respond to requests, analyze issues, and provide timely, practical solutions
- maintain applications, including data updates and cleanup tasks
- collaborate with internal teams (1st level support, developers) and external partners on software-related matters
- train and support internal teams on application updates and troubleshooting
- keep documentation up to date, including application usage and new procedures.
- proficiency in English (at least B2 – fluent), knowledge of German or French can be a plus
- degree in Informatics, Computer Science, or a related field, or equivalent experience in the IT sector, demonstrating solid technical skills and basic knowledge of software development principles
- familiarity with ticketing tools such as Jira and Azure DevOps, as well as technologies like Java, JavaScript, SAP Commerce, or React JS can be a plus
- several years of experience in application management (experience with e-commerce sector is a plus); knowledge of system technology, software troubleshooting and application maintenance
- proactive mindset, adaptability, and a strong sense of accountability with a focus on delivering high-quality results
- excellent communication skills, with the ability to effectively collaborate with internal teams and stakeholders
- high level of flexibility regarding working hours, including weekend work and on-call duties.
- competitive salary
- hybrid work model
- working in an international environment with access to resources, expertise, and opportunities for professional growth
- a culture of continuous learning and development and a supportive team environment
- opportunities for advancing your carreer within our organization
- an additional annual reward based on performance
- up to 30 days of holiday, plus additional leave for specific private occasions.
If you're ready to take the next step in your career and contribute to the future of retail innovation, send us your resume in English via the application link. We are looking forward to your application!
Zagreb (hybrid)
30th November 2024.
Apply now via link below!
Dozvola za posredovanje pri zapošljavanju Klasa: UP/I-102-02/09-04/11, ur.br.: 526-08-02-03/2-09-6
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