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E-commerce Manager / Coordinator (m/ž)

Oglas je istekao

Poslodavac:

RR Solutions d.o.o.

Kategorija:

Ekonomija, računovodstvo i financije, Informatika i telekomunikacije, Marketing, PR i mediji

Mjesto rada:

Zaprešić

Rok prijave:

22.12.2023.

International company RR Solutions d.o.o., specialized in the distribution of selective cosmetic products, is looking for a highly motivated associate, who is ready to invest a lot of energy in his personal and business development in accordance with the company's philosophy, to join its team.

The group has been representing complementary renowned cosmetic companies in the Republic of Croatia, Slovenia and Austria for a number of years.

The person in this position will be responsible for E-commerce and Social media Manager/Coordinator.

E-commerce Manager / Coordinator (m/f)

Position Overview:

We are seeking an experienced and highly motivated E-commerce Manager/Coordinator to join our team. As an E-commerce Manager/Coordinator, you will be responsible for overseeing and coordinating all aspects of our online sales operations.
Your primary focus will be to develop and execute strategies to drive website traffic, increase conversion rates, and maximize online revenue.
You will work closely with cross-functional teams to optimize our e-commerce platform, manage product listings, analyze data, and implement digital marketing campaigns.
The ideal candidate is a detail-oriented professional with a strong understanding of e-commerce best practices and a passion for delivering exceptional customer experiences.

Responsibilities:

E-commerce Strategy Development:
- Develop and implement a comprehensive e-commerce strategy aligned with business objectives.
- Conduct market research and competitor analysis to identify new opportunities and emerging trends.
- Collaborate with marketing, sales, and product teams to align e-commerce initiatives with overall company goals.
E-commerce Platform Management:
- Oversee the day-to-day operation and maintenance of the e-commerce platform.
- Ensure website functionality, usability, and performance are optimized for an exceptional user experience.
- Manage product catalogs, including product descriptions, pricing, and availability.
- Coordinate with the IT team to address technical issues and implement necessary enhancements.
Digital Marketing and Customer Acquisition:
- Develop and execute digital marketing campaigns to drive traffic, increase conversion rates, and acquire new customers.
- Monitor and optimize online advertising channels, including search engine marketing (SEM), social media advertising, and email marketing.
- Analyze key performance indicators (KPIs) to measure campaign effectiveness and identify areas for improvement.
- Conduct A/B testing and implement strategies to enhance website conversion rates.
Order Fulfillment and Customer Service:
- Ensure efficient order processing, shipping, and delivery to provide a seamless customer experience.
- Collaborate with logistics and customer service teams to resolve order-related issues and handle customer inquiries.
- Implement strategies to reduce returns and improve customer satisfaction.
Analytics and Reporting:
- Monitor and analyze website performance, sales metrics, and customer behavior using web analytics tools.
- Prepare regular reports and presentations to communicate performance trends and insights to management.
- Identify opportunities for process improvement and recommend data-driven strategies to increase online revenue.

Qualifications:

Bachelor's degree in business administration, marketing, e-commerce, or a related field (or equivalent experience).
Proven experience in e-commerce management, preferably in a retail or consumer goods industry.
Strong knowledge of e-commerce platforms, content management systems (CMS), and digital marketing tools.
Proficient in web analytics tools such as Google Analytics or similar platforms.
Familiarity with SEO, SEM, email marketing, and social media advertising.
Excellent analytical, problem-solving, and project management skills.
Ability to work collaboratively in cross-functional teams and manage multiple priorities.
Strong communication and interpersonal skills.
Up-to-date with the latest industry trends and best practices in e-commerce.

Što nudimo: