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French Speaking Customer Support Specialist (m/f)
French Speaking Customer Support Specialist (m/f)
Location:
- Zagreb office or 100% work from home
Responsibilities:
- handle daily enquiries with customers (native speakers) via phone call, email or chat
- helping customers with delivery, returns, payments and a lot more
- ensure that all enquiries are answered in accordance with set procedures and guidelines
- maintain high customer satisfaction
- document all information according to standard operating procedures.
Requirements and skills:
- excellent French (level C1) both spoken and written
- willingness to work in different shifts (including night shifts)
- exceptional communication and problem-solving skills
- positive and enthusiastic attitude towards customer services and customer needs
- previous customer support experience is an advantage
- employer can hire candidates with rights to live an work in Croatia.
What do we offer you?
- welcome bonus: gross 200 EUR paid in three monthly installments (depending on the project)
- competitive salary plus monthly bonus
- referral bonus: refer a friend and earn up to 132 EUR per person (depending on the project)
- working hours: full time/part time (24h, 36h, FT per week)
- employment contract: fixed-term, student employment agreement (6,20 EUR per hour)
- location: Zagreb office or 100% work from home
- equipment provided while working at home
- support from an international team of experts
- MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.
If you feel that you are good fit for this position, please submit your application and we will contact you!
MANPOWER d.o.o. za privremeno zapošljavanje i posredovanje pri zapošljavanju,
Zagreb, Avenija Dubrovnik 16, OIB 35539279541, na osnovu rješenja Ministarstva gospodarstva, rada i poduzetništva,
KLASA: 102-02/09-04/02, UBROJ: 526-08-02-02/2-09-2 društvo je evidentirano u Knjigu evidencije agencija za privremeno zapošljavanje pod brojem 28/09, a na osnovu potvrde Ministarstva rada, mirovinskog sustava, obitelj i socijalne politike, KLASA: 102-02/21-03/28, UBROJ: 524-04-01-02/1-21-2 u Knjigu evidencije fizičkih i pravnih osoba koje obavljaju djelatnosti u svezi sa zapošljavanjem pod brojem 253/21, koje zastupa direktor Aleksandar Hangimana
