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German - Customer Success Account Manager (m/f)
O poslu
* The hybrid working model is a performance-based incentive, which allows employees who consistently meet all the eligibility criteria to work remotely 2-3 days per week.
During a Typical Day, You’ll:
• Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media
• Engage with leads to assess their needs, pain points, and fit for the company's products or services. -Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity
• Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions
• Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel
• Inclusive culture and community focus, we foster inclusivity and encourage community engagement
• Individualized career growth and development which means if its important to you, its important to us.
• Yes, you'll receive the training and support you need to succeed in this role... and there's more. You wish to be a leader in the future, we've got the skills. Want to develop a particular skill? We have 1000s of free courses you can take any time. Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.
• Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses,
• Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration
• 25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience
O zaposleniku
• Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling
• Excellent verbal and written communication skills in English and German
• Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media
• Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel
• Being a collaborative team player, competent in working collaboratively with sales teams and other stakeholders
• Confidence in utilizing sales development tools and CRM systems