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German - Travel Customer Service Associate in support of Booking.com (m/f)

Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Athens, Greece
Rok prijave:
08.03.2025.

O poslu

Opis radnog mjesta:
Do you have a passion for helping others and giving them peace of mind? As a German-speaking Travel Customer Support Associate, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Applicants must be eligible to work in Greece. Relocation assistance is available.

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
Posebne pogodnosti:
• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• 25 days annual leave per year 
• Excellent premises in the heart of Athens 
• Relocation assistance available
• And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you
Vrsta posla:
stalni radni odnos
Županija:
Država:
Greece

O zaposleniku

Znanja i kvalifikacije:
• Fluency in German and English
• High school diploma or equivalent
• 6 months or more of customer services experience
• Recognize, apply and explain your product or service knowledge 
• Computer savvy
• Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently
Minimalna stručna sprema:
Srednja škola
Poznavanje rada na računalu:
dobro