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Head of Sales SEE/CEE/CIS/UK (m/f)
Welcome Home!
Would you like to work for a family-owned company and a dynamic group with more than 30 Falkensteiner Hotels & Residences in Europe? Would you prefer a "Welcome Home!" feeling instead of a sterile working environment? Would you like to actively participate instead of just trying to keep up? Would you like to set your sights high instead of not making any progress? Then you are at the right place at Falkensteiner Hotels & Residences!
We are looking forward to welcoming you to our team in Zadar soon as:
Head of Sales SEE/CEE/CIS/UK (m/f)
YOUR TASKS:
- Leading a team of 5 sales managers for segments FIT, Travel Agency Sales, Leisure Groups, Sports Groups, MICE (mainly incentives and sports), Direct Sales/ Affiliate Sales
- Development, implementation and optimization of general sales strategy and action plan for Falkensteiner Hotels & Residences across SEE, CEE, CIS and the UK and all channels to increase market share from these source markets
- Identification and development of new sales channels and opportunities in the relevant markets
- Development and follow-through of a detailed sales strategy for all hotels in Croatia, Serbia, Montenegro (hotels of responsibility)
- Regular alignment with the General Managers of the hotels of responsibility and pro-active proposal of packages and promotions according to the hotels’ positioning and needs
- Pro-active Key Account Management (total account management) and strategic client management in order to achieve sales targets and generate new business, including the negotiation and closing of contracts with main TOs, MICE agencies and Networks
- Management, coordination and monitoring of the performance delivery of GSAs in Russia and UK
- Planning of and representation at trade fairs, workshops and client events
- Organization of sales trips, sales calls and Fam trips
- Planning and briefing of B2B trade marketing actions in cooperation with Marketing department
- Ensuring S&M activities (sales calls, fairs, workshops) are stored correctly in systems (i.e. Protel)
- Implementation and ensuring of sales data quality to drive meaningful and smart campaigns to increase overall revenue
- Recruiting, training, mentoring and developing of the Sales Managers
- Close observation of the markets, trends and competitors
- Development and management of local, regional & corporate partnerships
YOUR PROFILE:
- Minimum 5 years of professional experience in the sale of upscale hotels (4 star, 5 star) in a comparable leadership position
- Proven track record and strong international network
- Deep understanding of the needs and attitudes of the markets in SEE, CEE, CIS and UK and its players
- Deep understanding of customer needs
- Negotiating skills and flexibility
- High customer and service orientation
- A high degree of initiative and a purposeful way of working
- Clearly structured and with good organizational skills
- Strong communication skills and good leadership capabilities
- Able to set priorities
- Analytical capabilities
- Very good knowledge of a German & English language, additional languages of advantage
- Good knowledge of Microsoft Office (Excel & PowerPoint), knowledge of Protel or other PMS systems of advantage
- Good presentation skills
- Driving licence and willingness to travel
OUR BENEFITS:
- All- inclusive onboarding program for a smooth start
- Wide range of career and development possibilities within a fast growing hotel group
- Active contribution in a dynamic work environment
- Variety of training and further development opportunities within our in-house Falkensteiner Academy
- Enjoy your holiday in the best hotels to special employee conditions
Please apply exclusively via the "Apply for this job" button and send your CV in English language.
We are looking forward to receiving your application!
Take a look at your future workplace: www.falkensteiner.com
CONTACT: HR Ana Gazić · Falkensteiner Hotelmanagement d.o.o., Zrinsko-Frankopanska 38, 23000 Zadar
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