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Key Account Manager for Slovenia & Croatia (m/f)
O poslu
- performing actions to ensure operation of Slovenian and Croatian markets within the IBD (International business development) department, in the areas of managing content, operational processes, updating documentation and other actions according to the instructions of the superior
- developing and using the extensive product and industry knowledge that our clients expect from Finax
- ensuring consistent customer satisfaction and enabling further product growth and development
- communicating internally and with clients regarding queries, improvements and other questions
- providing support to other team members in all areas of product quality, marketing and PR, and other departments
- carrying out other tasks entrusted to him/her by management
- proofreading and editing blog articles before publishing, simple keyword research and following SEO guidelines aimed at increasing web traffic, managing and promoting posts on social networks, identifying customer needs and recommending new topics based on findings, ensuring all-round consistency (style, fonts, images and tone), translations of content in English into Slovenian and Croatian, preparation of presentations in Power Point.
- opportunities for personal development and career growth,
- young, dynamic and professional team which is happy to share all the wisdom and provide the necessary support and trainings
- financial contribution to trainings and well-being
- last but not least: team buildings
O zaposleniku
Language skills:
Slovenian - Proficiency (C2), Croatian (C2 or C1) and English - Upper intermediate (B2)
Personality requirements and skills:
- financial background, interest and overview in financial markets, fintech
- amazing communication and organizational skills, responsible approach to work
- active knowledge of Slovenian (C2), Croatian (C2 or C1) either English (B2-C1) or knowledge of Slovak (B2-C1) language is required, while any other CEE language (HU, PL, CZ) is a huge advantage
- previous experience in customer care / helpdesk and professional communication is more than welcome
- precision, flexibility, ability to absorb large amounts of information & open -mindedness, approach of a team player with independent attitude towards tasks and responsibilities, pleasant behavior