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Maintenance Supervisor (m/f)
At KONE, is a global leader in the elevator and escalator industry, helping over one billion people move safely, efficiently, and comfortably every day. With over 60,000 employees across more than 60 countries, KONE provides innovative solutions for elevators, escalators, automatic doors, and maintenance services. As we continue to grow, we are looking for a skilled and experienced Maintenance Supervisor to join our team in Croatia (Zagreb)
As a Maintenance Supervisor at KONE, you will lead a team of technicians to ensure safe, high-quality, and timely service delivery. This role focuses on maintaining customer satisfaction, improving daily operations, and using digital tools to enhance team performance and leadership.
Maintenance Supervisor (m/f)
Key Responsibilities:
- Lead the Maintenance Team: Manage and guide the team to ensure safe, high-quality maintenance services
- Customer Relations: Maintain excellent relationships with customers, ensuring high levels of satisfaction through proactive communication and service delivery
- Digital Expertise: Utilize digital tools to streamline processes, monitor performance, and enhance team productivity
- Leadership and Team Management: Lead by example, offering coaching and support to your team, while driving continuous improvement
- Technical Oversight: Ensure the technical expertise needed for maintenance operations is met, troubleshooting complex issues as needed
Skills and Experience:
- Good communication skills in English (written and spoken)
- Strong Digital Skills/Experience – Familiarity with digital tools and technologies that enhance maintenance operations and team efficiency
- Proven Leadership Experience – A track record of managing teams, providing coaching, and driving performance
- Customer-Focused – Demonstrated ability to manage customer expectations, handle inquiries, and maintain strong relationships
- Solid Technical Knowledge – A background in maintenance, ideally with experience in escalators, elevators, or similar systems
- Teamwork and collaboration are essential
What We Offer:
- Career growth opportunities within a global organization
- Competitive compensation package
- Access to professional development programs to enhance skills and knowledge
- Company car, mobile phone, and laptop provided
- A dynamic and supportive team environment
If you're looking for a dynamic role to develop your administrative skills and make a direct impact on customer satisfaction, we encourage you to apply!
How to Apply:
If you meet the above qualifications and are excited about joining a world leader in the industry, we encourage you to apply by 15th April. Please submit your application via the provided Prijava link or reach out to katalin.nagy@kone.com for more information.
